Cloud Agreements

During a traditional software license or hardware purchase, the vendor installs the software or equipment in the customer`s environment. The customer can configure the software or hardware to meet their specific business needs and retain control of their data. In a cloud computing environment, the customer`s software, hardware, and data are hosted by the provider, typically in a common environment (i.e.: Many clients per server), and the software and hardware configuration is much more consistent for all clients. As a result, the customer`s top priorities shift from configuration, implementation, and receipt to service availability, performance (i.e., service levels), and data security and control. These data output conditions should also include vendor obligations to support the extraction and preformatting of your data in a usable state. Expect to pay a fee for this, but negotiate the amount in advance to avoid a sticker shock….

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